Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not, you may return the item(s) for a refund or exchange under the following conditions:  

1. Eligibility for Returns
   - Items must be returned within 30days from the date of purchase.  
   - Products must be in their original condition, unused, and with all original packaging and tags intact.  

2. Non-Returnable Items 
   - Custom or personalized items.  
   - Sale or clearance items (unless defective).  

3. Refund Process  
   - Refunds will be issued to the original payment method within 7days after the returned item is received and inspected.  
   - Shipping fees are non-refundable.  

4. How to Return an Item 
   - Contact our customer service team at WhatsApp:85246336231 to initiate a return.  
   - Ensure the item is securely packaged and send it to the return address provided by our team.  

5. Exchanges 
   - Exchanges are subject to stock availability. Please contact us to arrange an exchange if needed.  

For any questions or concerns, please don’t hesitate to contact us at WhatsApp:85246336231.  

We appreciate your understanding and cooperation.